Release 12.3.13

12.3.13

Highlight Order Changes on Expo chit

IG KDS has been enhanced to highlight order changes on expo chits in real-time. A bell icon will be displayed on the chit header and next to the specific item or course The bell icon is displayed until the update is acknowledged by tapping the chit header.

Important Points

  • This feature is applicable to open orders only.

  • It is supported for fixed chits, variable chits, and fixed chits in expanded view. The Highlight icon color cannot be configured.

  • Bump Bar is not supported.

  • Terminal Option 156 (Use real-time kitchen video interface) is not supported.

  • It is supported for both prep and enhanced master expo station types.

  • To support this feature, the chit must be in Cooking status.

Refer to the following table for the expo behaviour:

Scenario

Bell Icon

Acknowledgement

When a new item is fired

Displayed at chit and item level

Required

When a hold item or course is added or voided

Displayed at chit and item level

Required

When a hold item or course is fired

Displayed at chit and item level

Required

When a new course is fired

Displayed at chit and course level

Required

When a modifier or special instruction is voided

Displayed at item level

Required

When multiple items are fired together

Displayed at chit level

Required

When a modifier or special instruction is voided after firing

Displayed at item level

Required

When changes are appended to an existing chit

Displayed at chit, course, and item level

Required

When a new change occurs after the chit is acknowledged

Displayed at chit and item level

Required

When a new chit is created and hold item is fired

Displayed at chit and item level

Not required

When the chit is not yet started

Not displayed

NA

When the highlight has already been acknowledged

Not displayed

NA

When miscellaneous actions, such as Seat Number and Other display preferences, occur.

Not displayed

NA

Changes Made in IGCM

To support this, a new checkbox, Highlight chit changes, has been added in the Orders submenu in the Display System menu (POS Configuration Kitchen Display System).

  • When enabled, the changes in the chit are highlighted with a bell icon until acknowledged by tapping the chit header.

  • When disabled, the changes are not highlighted in the expo chit. This checkbox is disabled by default.

To display this checkbox the Use Modern Layout checkbox in the Orders submenu must be enabled (POS Configuration Kitchen Display System).

Configurations in IGCM

Navigate to POS Configuration Kitchen Display System.

Select the appropriate record from the screen and select Edit to modify it.

Navigate to the Orders submenu.

Enable the Use Modern Layout checkbox.

Enable the Highlight chit changes checkbox.

Select Save.