Add Delivery Details

The Add Delivery Details function is used to input the following delivery information while sending an order to the KDS and get the same printed on kitchen printer chits as well:

• Customer name

• Delivery type

• Phone number of the customer

• Address for the delivery

• Pick up time of the order

• Postal Code of the address where the delivery must be made

• Cutlery

Based on the delivery type selected only relevant fields are mandatory. This saves time for users when trying to modify or update the guest details for a closed check.

Email address will not be masked in the delivery details.

Refer to the following table for information on optional and mandatory fields for each delivery type:

Delivery Type	Field	Status
Dine-in	Customer Name	Mandatory
	Delivery Type	Mandatory
	Mobile Number	Optional
	Email Address	Optional
	Address	Optional
	Postal Code	Optional
	Pickup Date and Time	Optional
	Cutlery	Optional
Pick-up	Customer Name	Mandatory
	Delivery Type	Mandatory
	Mobile Number	Optional
	Email Address	Optional
	Address	Optional
	Postal Code	Optional
	Pickup Date and Time	Mandatory
	Cutlery	Optional
Delivery	Customer Name	Mandatory
	Delivery Type	Mandatory
	Mobile Number	Optional
	Email Address	Optional
	Address	Mandatory
	Postal Code	Mandatory
	Pickup Date and Time	Optional
	Cutlery	Optional

The details entered in this screen are displayed in the KP chits based on the configuration in the Universal Desktop and the IGCM.

At the POS terminal,

Open a check and add items to it.

Navigate to Jump Bar ➜ Function Screen.

Select Add Delivery Details function. The Add Delivery Details prompt appears.

Refer to the following table and enter the details:

Field	Description
Enter Customer Name	Enter the name of customer.
Delivery Type	Select the appropriate radio button from the following available options: Dine In Pick Up Delivery When Pick Up or Delivery is selected, users must provide input for either Mobile Number or Email Address to proceed further.
Mobile Number	Enter the mobile number of the customer.
Enter Address	Enter the address of delivery.
Enter Postal Code	Enter the postal code of delivery address.
Enter Pick-up Time	Enter the date and time of order pick up.
Cutlery	If enabled, cutlery is delivered with the order.

Select Done. The details entered above are displayed on the kitchen display system and are printed on the kitchen receipt.

When a closed check or a saved check containing delivery details is reopened to modify the delivery information, the mandatory fields must be changed based on the updated delivery type. Any input previously entered for the optional fields are retained. This is applicable for 12.x server only.

If any mandatory field is skipped out, the POS terminal displays a message.

Manage Food Locker Logistics Option through Terminal

InfoGenesis POS supports food locker logistics when orders placed through the kiosk use the food locker delivery fulfillment option. Users can seamlessly switch the fulfillment type from an external fulfillment (Food Locker) to a POS‑managed fulfilment such as Dine in or Pickup.

This prevents any operational issues that may occur due to accidental or unintended modifications made to checks mapped to Food Locker delivery type.

Along with this, users can also perform the following actions at the terminal through the Add Delivery Details (#2051) function button:

• Remove guest details from the delivery form through button

• Clear all previously entered values and send updated information to Kitchen

Recall a check created at the kiosk.

Navigate to Functions ➜ Add Delivery Details. If the fulfillment type mapped is Food

Locker, the Confirm Fulfillment Change prompt is displayed.

Users can select Yes or No in the prompt.

• Yes - When Yes is selected, Food Locker as a logistics option is removed and users must select a delivery type from the screen.

• No - When No is selected, Food Locker delivery type is retained, and the prompt is closed along with the Delivery Details screen.

Once the logistics option is modified to one of the delivery type options available on the terminal, the fulfillment type changes from external to a POS-managed delivery.

Users cannot reassign Food Locker as the logistics option and fulfillment type through POS terminal since only the following delivery type options are available at the terminal:

• Dine in

• Pickup

• Delivery

Updating Delivery Details

Users can update guest details partially or remove all entered details in a single attempt.

Refer to the following table for information on options available for updating delivery details:

Field	Description
	When this button is selected, all entered values are removed and users can refill all the fields.
	When this button is selected, a confirmation prompt, This will remove the delivery details added to this order. These details will not be used in further order processing. Do you want to continue, is displayed. Users can select Yes or No in this prompt. Yes - When Yes is selected, all delivery details are removed from the check and the terminal stops sending delivery details to IG KDS. When details are removed through this button, guest associated with the check is also removed. No - When No is selected, the confirmation prompt is closed, all the existing details are retained, and the Delivery screen remains open.

Enter the guest details and select Done. A toast message is displayed to indicate that the guest information is updated.