Product Mix - Margin Report

The Product Mix - Margin Report is for monitoring item margins and the quantity and revenue of items sold. Margin is the revenue left over after an item’s cost is subtracted from its sales price. Most operations know the theoretical (or expected) margin of an item based on its configured price and cost. The Product Mix - Margin Report helps management do things like increase the quantity of high-margin items sold, keep real margins as high as possible for specific items (by eliminating ineffective discounting and price reductions), or optimize the product mix to a better-margin mix (that is, increase the percentage of high-margin items sold). The Usage Scenario section introduces implementation details.

Usage Scenario

When real margins vary from an item’s expected (theoretical) margin, a problem likely exists. Especially when an item's real margin is less than the theoretical margin. To troubleshoot this problem, it is important to understand the reason for the variation. For example, variations between the expected margin and the actual margin can occur for any or all the following:

  • Manual price changes

  • Discounts on items

  • Voids, returns, and refunds

In the Product Mix - Margin Report, voids, returns, and refunds are removed as candidates for a variance. Only prices and discounts remain as drivers for a variance problem. The following example illustrates this concept.

A small profit center sells 100 hamburgers, and the manager of the profit center notices that the net margin of the 100 hamburgers is 47% instead of the expected 50%.

  • The manager knows that discounts are not the reason for the lower margin because the cash value of discounts given on the item Hamburgers is insignificant.

  • The manager believes that manual pricing changes may be the reason for the lower margin and confirms this by dividing the gross revenue for hamburgers sold by 100. As believed, the average price is far less than the configured price, indicating that cashiers are manually pricing hamburgers for less than their configured price.

  • The manager can also check to see if voids, returns, and refunds are the reason for the lower margin by viewing the items consumed for an item on the Product Mix - Revenue Report.

Quantity and Variance

Understanding of the Quantity and Variance relationship for items being sold within the operation is also important. Operations often categorize items depending on the Quantity/Variance relationship. For example:

  • Items categorized as high volume and high margin within an operation are often the focus of promotions, or the source for new menu ideas and offerings.

  • Items categorized as low volume and low margin within an operation are often considered for alteration, improvement, or removal from an operation's menu.

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Description automatically generated

Field

Description

ID

The ID of the appropriate item, product class, profit center, meal period, check type, report category or profit center group appearing on the report. This field depends on the grouping selections made when choosing the report.

Name

The name of the item, product class, profit center, meal period, check type, report category, or profit center group appearing on the report. This field depends on the grouping selections made when choosing the report.

Items Sold

The quantity of items sold. This is taken as the number of times the item is ordered at the terminal. The subtotal of this field includes all line item values whether they are zero, negative, or positive.

Item Sold as % of Total

Item Sold as % of Total = (items sold) ÷ (sum of all items sold).

Gross Revenue

The gross revenue for items sold after the calculation of refunds and returns. The subtotal of this field includes both positive and negative values.

Discounts

Total discount given on each item or product class.

Net Revenue

Net Revenue = (Gross Revenue) – (Discounts). The subtotal of this field includes all line item values whether they are zero, negative, or positive.

Net Revenue as % of Total

Net Revenue as % of Total = (Net Revenue) ÷ (sum of all Net Revenue values)

Net Margin

This field is calculated by subtracting the total cost of an item sold from the net revenue of the item. The subtotal of this field includes all line item values whether they are zero, negative, or positive.

Net Margin Amount = (Net Revenue) – Cost

Cost %

Cost% = Total Revenue Cost Amt ¸ (Total Sales Gross AmountTotal Discount Amount)

Net Margin as % of Total

Net Margin as % of Total = (Net Margin) ¸  (sum of all Net Margin values)

Product Mix Margin Report

Grouping Levels (3 possible)

Sorting Choices

Filters

Profit Center *

ID *

Check Type

Item (2)

Discount Amount

Meal Period

Check Type

Gross Revenue

Profit Center

Meal Period

Item Sold

Profit Center Group

Product Class

Items Sold % of Total Name

Report Category

Profit Center Group

Net Margin Amount

Server

Report Category

Net Margin as % of Total Net Revenue

Store

Server

Net Revenue as % of Total
SKU

* = default setting