Credit Card Exception Report

This report provides details of all credit card transactions that are not fully processed or that are pending to assist system administrators and income auditors fix potential issues. This report is populated from the Payment_Card_Settlement table in the it_rlt database.

Credit Card Exception Report

Grouping Levels (3 possible)

Sorting Choices

Filters

Profit Center *

Amount

Profit Center *

Profit Center Group

Check Number

Profit Center Group

Status *

Tendered Time*

Status (Pending, Failed, and Partial options selected by default.)

Error Code

Refund

* = default setting

Offline

Field Definitions:

Field

Description

ID

Settlement Gen ID (unique identifier for a transaction and a system generated number)

Tendered Time

Date and Time when check got tendered

Check No

Check Number

Account Number

Account number for credit card transactions

Amount

Check total

Status

Status of the credit card transaction. Possible values are: Successful, Pending, Retry, Partial, Failed, and Real-Time.

Repost Count

The number of times transaction was reposted (When a transaction fails, it is possible to Repost it and try it again.)

Error Code

Error code representing some unique error message

Error Message

Description of error for a credit card transaction

Offline

Flag indicating if terminal was offline when transaction was done

Refund

Flag indicating refund or non-refund transactions

Profit Center

Profit Center Name and ID