Cashier Performance

The Cashier Performance Report is designed for the store-level manager and shows data for a single store only. It provides a broad range of summary-level performance indicators for each cashier, grouped to reflect general performance categories.

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Field

Description

Net Checks

The total quantity of non-refunded checks. The formula is:

Net Checks = Total Checks – (Open Check Refunds) – (Closed Refund Checks*2)

Net Revenue

The total of this line for all cashiers matches the Tender report when it is run for the same parameters (business period and profit centers).

Net Revenue = Gross Revenue – Discounts

Avg Check

This is the Average Net Revenue per Net Check and is calculated as follows:

Avg. Check = Total Net Revenue ¸ Total Net Checks

Disc Qty

The quantity of all discounts applied by the cashier (either at the item or check-level).

Discount Amount

The amount of all discounts applied by the cashier.

Disc %

The percent of gross revenue given as a discount. If $100 of gross revenue is recorded, and $10 in discounts were applied by the cashier, the Discount % is 10% (100¸10).

Refund + Return Amt

The amount of all open and closed check refunds performed by the cashier, plus the amount of all item returns performed by the cashier for the period.

Void Amount

The amount of all voids performed by the cashier.

No Sale Quantity

The quantity of No Sales performed by the cashier.

Account. Cash

The expected amount of physical cash tenders on hand that the cashier or server-banker is responsible for. The total of this line for all cashiers matches the Tender report when it is run for the same parameters (business period and profit centers). The formula is:

Accountable cash = (Total Tenders – Change) + Loans – Withdrawals – Tips Paid – Non-cash Tenders

Cash Dropped

The amount of physical cash deposited by the cashier. The total of this line for all cashiers matches the Tender report when it is run for the same parameters (business period and profit centers).

Over/Short

The amount that the server is over/under after performing their cash drop. The calculation is:

Over/Short = Cash Drop – Accountable Cash

Grand Total

The grand total of each grouping subtotal.

Cashier Performance Report

Sorting Choices

Grouping Levels

(3 possible)

Filters

Net Revenue *

Profit Center *

Cashier

Discount %

Business Period

Meal Period

Discount Amount

Cashier

Profit Center

Discount Quantity

Meal Period

Profit Center Group

Name (last name, first name)

Profit Center Group

Store

No Sale Quantity

Over/Short

Refund Amount

Refund Quantity

Void Amount

Void Quantity

* = default setting