SMS Configuration

Navigate to SMS Configuration.

Refer to the following table and fill in the fields as necessary:

Field	Description
Country Code	Select a Country Code from the Drop-down field that lists country and phone number codes.
SMS Body	Enter the actual SMS message. It is a mandatory field. Maximum 918 alphanumeric characters.
Legends	Static field that displays valid tokens. On entering these tokens in the email/SMS message, the respective values are displayed in the terminal output. [SN] - Store Name [PC] - Profit Center Name [D] - Check Closed Date Time [CN] - Check Name [GT] - Grand Total [RT] - Receipt Text
SMS_Provider	Enter the SMS provider details to configure SMS provider at store level, allowing SMS billing to be managed at the store level. The same SMS configuration can be applied across multiple stores within an enterprise if the property prefers to use the same account for SMS billing. For properties that prefer to use the same SMS account for all enterprises under a tenant, this field can be left blank.
SMS_Provider_Configuration	Enter the SMS provider details to configure SMS provider at store level, allowing SMS billing to be managed at the store level. The same SMS configuration can be applied across multiple stores within an enterprise if the property prefers to use the same account for SMS billing. For properties that prefer to use the same SMS account for all enterprises under a tenant, this field can be left blank.

Setting up SMS Communication

SMS communication can be set up in the following two ways, depending on the customer’s preference:

Twilio - Allows integrating the customer’s existing Twilio account directly within InfoGenesis for SMS communication.
Agilysys - Supports SMS communication through one of the following methods, which requires customers to contact Agilysys for setup:
- Create a Twilio sub account for a customer - Customers who do not have a subscription with any SMS provider can use this option.
- Open Market - Customers that have an account with Open Market must share the following credentials with Agilysys:
  - Username
  - Password
  - Mobile number from which SMS must be sent
- Vonage - Customers that have an account with Vonage (formerly Nexmo) must share the following credentials with Agilysys:
  - API Key
  - API Secret
  - Mobile Number from which SMS must be sent

Integrate Customer’s Twilio Account

Performing the steps in this section enables SMS communication at the store level only. These steps must be completed individually for each store where billing should reflect the SMS credentials provided.

For customers who prefer to configure SMS credentials at the enterprise level (using the same credentials across all stores), contact Agilysys and provide the following information:

Account SID
Auth Token
Mobile Number from which SMS must be sent

Perform the following steps to configure SMS communication at the store level:

Launch IGCM.

Navigate to POS Configuration ➜ Store ➜SMS Configuration.

Refer to the following table and fill in the fields:

Field	Description
SMS_Provider	Enter SmsProviderTwilio
SMS_Provider_Configuration	Enter {"AccountId":"abc","AuthToken":"xyz","PhoneNumber":"+123"} Replace abc with the account SID that can be found in the Twilio console. Replace xyz with the auth token that can be found in the Twilio console. Replace +123 with the phone number from which SMS must be sent. Ensure to enter the number along with the country code.

Field

Description

SMS_Provider

Enter SmsProviderTwilio

SMS_Provider_Configuration

Enter {"AccountId":"abc","AuthToken":"xyz","PhoneNumber":"+123"}

Replace abc with the account SID that can be found in the Twilio console.

Replace xyz with the auth token that can be found in the Twilio console.

Replace +123 with the phone number from which SMS must be sent. Ensure to enter the number along with the country code.

Select Save.