IAS Postings in IGCM

IGCM has been enhanced to display IAS event postings for PMS and Loyalty adapter types. Each posting is displayed with the event status, allowing users to manually retry only the failed postings. The retry mechanism is supported for both global and local IAS.

Supported Events

The following table provides information on the supported events for PMS and Loyalty adapters:

PMS

Loyalty

Sale

Redeem

Refund

Accrual

Changes Made in IGCM

To support this, a new utility, IAS Postings, has been added to the Utilities module.

Configurations in IGCM

Navigate to Utilities ➜ Utilities ➜ IAS Postings.

Refer to the following table and fill in the fields:

Field

Description

Adapter Category

Select the appropriate adapter category. The following are the available options:

  • PMS

  • Loyalty

Adapter Subcategory

Select the appropriate adapter subcategory.

The following are the available options when PMS is selected as Adapter Category:

  • OnQ

  • EngageCORe

  • All

The following are the available options when Loyalty is selected as Adapter Category:

  • LoyaltyACES

  • All

Event Type

Select the appropriate event type.

The following are the available options when PMS is selected as Adapter Category:

  • Sale

  • Refund

  • All

The following are the available options when Loyalty is selected as Adapter Category:

  • EngageRedeem

  • LoyaltyACESAccrue

  • All

Event Status

Select the appropriate event status. The following are the available options:

  • Success

  • AutoRetryinProgress

  • Failed

  • Processing

Start Date

Select the start date from which IAS postings must be displayed.

Maximum Range - 180 days.

End Date

Select the end date up to which IAS postings must be displayed.

Select Search to view IAS postings based on the selected filters and date range.

Sample IAS Postings

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The following table shows the columns displayed for the IAS postings. However, users can select the Column Customization icon to display only the preferred columns. Also, the Retry option can be selected to retry postings for failed events:

Field

Description

ID

The event ID.

Check Number

The check number.

Long Check Number

The long check number.

IAS Adapter Category

The adapter category.

Adapter Subcategory

The adapter subcategory.

Event Name

The event name.

Status

The status of the event.

Error Message

The error message, if applicable.

Profit Center ID

The profit center ID.

Terminal ID

The terminal ID.

Offline

  • 0 - The terminal is offline.

  • 1 - The terminal is online.

Meal Period ID

The meal period ID.

Employee ID

The employee ID.

Account Number

The guest account number, if applicable.

Tender ID

The tender ID.

Tendered Amount

The tendered amount.

Revenue

The gross total of the check.

Gratuity

The gratuity applied to the check.

Service Charge

The service charge applied to the check.

Tip

The tip applied to the check.

Tax

The tax applied to the check.

Discount

The discount applied to the check.

Transaction Time

The timestamp of the event.